Booth Information
Your portal for all information about your booth rentals & Store Policies
Lease
Agreement
Cannot
Resell List
Artisan & Dealer Exclusives
Store Policies:
All Sales are final. No Returns, Exchanges, Refunds, Store Credits. Depending upon the situation individual Vendors can authorize Returns, Exchanges, Refunds, Store Credits
All Upholstery must be sprayed. We provide the license and materials needed.
Pa Sales Exempt Certification must been on file and kept current for you to purchase tax free.
Vendor Preferences on discounts, resale, sales – see form.
Booth space is offered to in house vendors first - unless we are in need of a specific addition to the market.
Breakage is a cost of doing business. Individual vendors absorb their own breakage costs.
Theft is a cost of doing business. Individual vendors absorb their own theft costs.
Human error is a cost of doing business - no one is perfect - inputting and misreading mistakes are and will be unintentionally made.
It is also not solely the fault of the desk team member running the register when an item leaves the building without being paid for - a sale is a group effort by everyone behind the desk at the time - the group is responsible for the mistake. We will cover 50% of the cost of Desk Errors.​​
Work day responsibilities:
​​​Arrive at 9:45 to help open the store - 8:45 am on Saturday and Sunday
-Lights on - Flags out – Hospitality stocked – dry mop floors - vacuum rugs – straighten booths - look for trash – check locked cases
Customer service and security - #1 priority - upstairs, downstairs, and outside
- Greet every customer – make your presence know – engage in conversation – be aware of shady behavior
Represent the whole market and sell for all the vendors inside and out
Assist with stocking hospitality and store supplies– stuff handouts - stamp bags - store displays
Week days load your car and work on your booth – have fun – enjoy your day
Help close at the end of the day
Leave after 5:15 after - Trash out to the can – flags in – check locked cases – lights out – Thanks so much for all your help
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Work Day Scheduling:
​​​​We are a retail outlet and over 50% of our business occurs on the weekends therefore they are the priority when scheduling.
Week day scheduling will be on the floor your booth is on so you can work in it if slow. On the weekend we mix it up!
We schedule for the quarters – 3 months at a time
December we schedule for – Jan, Feb Mar
March we schedule for - April, May, June
June we schedule for – July, Aug, Sept
Sept we schedule for – Oct, Nov, Dec.
We schedule in the following order:
- Cashiers - desk days and floor days
- Vendors with restricted schedules due to employment obligations – jobs
- Vendors who want to work weekends
- for everyone else we schedule a Work Day sign up the first payout of the sign up month – first come first serve
- Scheduling conflicts - first options is to switch - second option is to pay – we have a list of available vendors.
- Please let Cricket know of any changes to the schedule – keep me in the loop
Requests:
​​​Please have all your items priced before you bring them in the market. We really don’t have the space for pricing at the counters.
Please make sure your tags have your dealer tag ID, your inventory code if used, an item description, and a price. It greatly reduces errors at the desk.
Please mark all items not for sale with a tag - NS, Display only, Not for sale – really helps with customer service.
Please show your fellow vendors the respect and consideration you would like to receive.
Please help us Advertise by word of mouth – Facebook sharing – rack card distribution – show participation
Please bring all your questions, comments, and concerns to Cricket to resolve.
Please have fun
Please help us make this your happy place